9 skills that you master and validate with CompTIA A+
Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
Explain types of networks and connections including TCP/IP, WIFI, and SOHO
Install & configure laptops and other mobile devices and support applications to ensure connectivity for end-users
Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android, and Linux OS.
Troubleshoot real-world device and network issues quickly and efficiently
VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts & set up client-side virtualization
Troubleshoot PC and mobile device issues including common OS, malware, and security issues.
Identify and protect against security vulnerabilities for devices and their network connections
Follow best practices for safety, environmental impacts, communication, and professionalism